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Can a letting agent charge me for references, credit checks, viewings, renewals or the tenancy agreement?Beta*

Finding a home and applying
Private renting in England since the Renters' Rights Act 2025, unless the question says otherwise. General information, not legal advice.

No. Under the Tenant Fees Act 2019, landlords and agents in England can't charge tenants for viewings, referencing, credit checks, drawing up the tenancy agreement, inventories, check-in or check-out, renewing the tenancy, or writing you a reference for your next landlord. The only payments they can ask for are: rent; a holding deposit of up to one week's rent; a tenancy deposit of up to five weeks' rent; a fee of up to £50 for changing the tenancy at your request; the costs of ending a tenancy early at your request; bills such as utilities and council tax; and set charges for a lost key or late rent. If you have paid a banned fee, ask for it back in writing. Trading standards can fine the agent, and you can claim the money back through the county court.

Sources: GOV.UK: Tenant Fees Act guidance

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Savvy Renter — savvyrenter.co.uk · free tools for renters. Answers checked 15 October 2026. The full list is also published as faq.json.
* Beta: new page, not yet reviewed by a housing adviser. General information, not legal advice.