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I paid money for a flat and it was a scam. What can I do?Beta*

Finding a home and applying
Private renting in England since the Renters' Rights Act 2025, unless the question says otherwise. General information, not legal advice.

Call your bank straight away on the number on the back of your card. Banks can sometimes stop or reverse a payment if you act quickly, and many refund victims of authorised push payment scams. Then report it to the police's national fraud reporting service and to the website where the advert appeared. To avoid it next time: never pay anything before you have viewed the property in person and met the landlord or agent; be suspicious of a landlord who is "abroad" and will post the keys; and check who owns the property through a free Companies House search or by asking for proof. Rent well below the going rate is a common warning sign.

On this site: Advert photo check · Before you rent

Sources: Citizens Advice: rental scams

More on finding a home and applying

See all the renting questions, or the free advice services for help with your own situation.

Savvy Renter — savvyrenter.co.uk · free tools for renters. Answers checked 15 October 2026. The full list is also published as faq.json.
* Beta: new page, not yet reviewed by a housing adviser. General information, not legal advice.